Business hours: Monday to Friday, 7am to 6pm; Saturday, 8am to 12(noon). Automotive Service Writer / Advisor Job Responsibilities and Duties: Listen to customers account of issues and symptoms to better understand what the problem is Perform inspections to narrow down what the cause of the problem may be Calculate and provide customer with an estimate of these expenses for resolving the problem Explain process to clients so they understand what to expect and when their automotive will be repaired Record information gathered from each visit in appropriate database Draft order for repair with all information that has been gathered outlined clearly Work with repairmen and the rest of team to provide a positive and expedient resolution for clients. * Verify warranty, insurance or contract coverage for service * Write up customer jobs - starting and closing Sales Orders * Data entry into software program * Identifying, addressing technical or mechanical problems to Customer Excellent skills in mathematics and writing * Sales mentality and ability to Up Sell Ability to lift up to 25-30 pounds Excellent time management skills * Bilingual is a Plus Valid driver's license required with clean MVR and good driving history to be insurable under company fleet insurance. Apply immediately!!! Eagle Ford